Personal Information Protection Policy


Family ("Family," "we," or "us") are committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information that is collected through our mobile app and our website (collectively, our "Service"), as well as your choices regarding the collection and use of information.

In order to effectively protect the privacy of Family users and optimize the user experience, this Personal Information Protection Policy is formulated in accordance with current regulations and policies. This "Personal Information Protection Policy" will detail the policies and measures of Family in the acquisition, management and protection of personal information of users. This "Personal Information Protection Policy" applies to all services that Family provides to you, whether you are a Family service obtained through a computer device, mobile terminal or other device.

How We Collect and Use Information

We collect the following types of information about you:

Registration and Profile Information. When you create an account, we may collect your personal information such as your username, first and last name, email address, mobile phone number and a photo, if you chose to have a photo associated with your account. If you want to add a friend's name to your account, we collect the friend's name, avatar.

Data collected through use of the Service. After you set up your account, we may ask for other profile and demographic information, such as personal emergency instructions and information, and nickname.

Device Information. We collect certain device information to provide and improve our services, including:
- Device ID and device token for push notifications
- Device name and system version
- Battery status
- Language and timezone settings
- App version
- Permission status (location, notifications, activity recognition)

Geolocation. We collect your unique user identifier and your location through GPS, WiFi, or wireless network triangulation in order to obtain your location for the purposes of providing our Service. We collect the location of your designated "Places" to provide alerts when friend's arrive and leave. If you turn off location sharing in one or more of your circles, we will not share your location with such circles; however, we will continue to collect your location information in order to provide the Service (for example, to provide our emergency services or to share your location with the other circles you continue to allow to see your location, or to provide advertising). We maintain location information only so long as is reasonable to provide the Service and then delete location data tied to your personal information. We may maintain de-identified location data for a longer period of time in order to analyze aggregate trends and metrics. We may also share location information with third parties for advertising, research, and analytic purposes. If you want to opt-out of the collection of your location data, please adjust your settings in your mobile device to limit the app's access to your location data. Please see "Your Choices About Your Information" below to learn more.

Messages and User Content. We collect information when you message friend through use of the service. We may also retain any messages you send to us.

Activity Data. We collect step count and activity recognition data to provide fitness tracking features. This data is collected through Google Play Services and is used to display your daily activity metrics.

Third-Party SDKs and Services

Our app uses the following third-party SDKs and services:

1. LinkedME SDK
- Purpose: To provide deep linking functionality
- Data collected: Device information, IP address
- Privacy policy: https://www.linkedme.cc/privacy

2. Alibaba Cloud Push SDK
- Purpose: To provide push notification services
- Data collected: Device ID, device token, network information
- Privacy policy: https://help.aliyun.com/document_detail/48054.html

3. AMap (AutoNavi) SDK
- Purpose: To provide location and mapping services
- Data collected: Location data, device information
- Privacy policy: https://lbs.amap.com/pages/privacy/

4. Google AdMob
- Purpose: To display advertisements
- Data collected: Device information, advertising ID, location data
- Privacy policy: https://policies.google.com/privacy

5. Google Play Services
- Purpose: To provide fitness tracking and activity recognition
- Data collected: Step count, activity data, location data
- Privacy policy: https://policies.google.com/privacy

How We Protect Your Information

Family cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your Choices About Your Information

You may, of course, decline to submit any personal information through the Service, in which case Family may not be able to provide its Services to you.

Modifying Your Account Information and Settings: You may modify your account information, update or amend your personal information, or change your password at any time by logging in to your account. You can also stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, parental consent notification, order confirmations, change or updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at [email protected].

Delete Your Account and Personal Information: We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, please contact us at [email protected].

Children's Privacy

Our Service not allow parents to keep track of their children's location on mobile devices that the Parent has added to the Family account. We will delete children's information if we found it.

Changes to Our Privacy Policy

Family may, in its sole discretion, modify or update this Privacy Policy from time to time, and so you should review this page periodically. When we change the policy, we will update the 'last modified' date at the top of this page. If there are material changes to this Privacy Policy or in how Family will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification.

How to Contact Us

If you have any questions about this Privacy Policy or the Service, please contact us at [email protected]

Family